Welcome to Harris County Water Control and Improvement District No. 89
Through Harris County Water Control and Improvement District No. 89’s website you can easily find links to the following services.
Latest News
You’re Invited to AquaFest 2026 – A Community Celebration of Music, Crawfish & Family Fun!
WCID 89 presents AquaFest 2026
A Community Celebration of Music, Crawfish & Family Fun! 💧🦞🎶🐣
Date: Saturday, April 18, 2026
Time: 10:00 AM – 2:00 PM
Location: WCID 89 Administration Building
3455 Fellows Rd, Houston, TX 77047 (near Tom Bass Park)
The WCID 89 Board of Directors invites all residents to AquaFest 2026 — our biggest and boldest celebration yet! This free, family-friendly event brings neighbors together for a day of fun, food, and connection.
This year’s event will feature:
🎧 Live DJ Entertainment by Leo the Great – You will be dancing, so bring those fans and let’s get those boots on the ground!
🦞 Crawfish Boil
🍔 Food Trucks for every craving
🎨 Face Painting
🏰 Bounce Houses
🎉 Community Vibes & Family Activities All Day
We’re also proud to be partnering with outstanding neighbors and residents who are helping bring even more heart and joy to this event.
Come meet your WCID 89 Board of Directors, along with the supporting staff and contractors who help serve the community every day.
Let’s celebrate what makes WCID 89 special — you!
💧 Hosted by WCID 89 Board of Directors
New Water Operator Begins Oct. 3rd, 2025
Harris County WCID 89 – Water Operator Transition Notice
No Interruption in Service – New Operator Begins October 3, 2025
Board of Directors of Harris County WCID 89 has engaged Municipal Operations & Consulting (MOC) as the District’s new operator, effective October 3, 2025.
MOC will provide day-to-day operations, billing, customer service, and emergency response for the District’s water and wastewater systems. Residents can expect continued safe, reliable water service with enhanced responsiveness to service requests, water quality, and other customer concerns.
Resident Contact Information – Beginning October 3, 2025
Billing & Customer Service (M–F, 8:00 a.m.–5:30 p.m.): 281-367-5511
Emergency After-Hours (24/7 operator on call): 281-367-5511
Email: general@municipalops.com
Customer Portal: www.municipalops.com
Through MOC, residents will have access to:
- 32 live customer service representatives, including bilingual staff, available during regular hours.
- 24/7 emergency response for water leaks and sewer backups.
- Convenient billing options, including online account setup, recurring payments, and access to water usage history.
What Residents Need to Do:
- Beginning October 3, 2025, please direct all bill payments and service requests to MOC.
- For emergencies, call 281-367-5511 at any time to be connected with an operator.
- Look for additional instructions in your upcoming water bill and a door tag delivered to your home.
We appreciate your patience and cooperation during this transition, and we look forward to providing improved service under MOC’s management.
The WCID 89 Board of Directors is committed to a smooth transition and appreciates your cooperation. With MOC as our new operator, residents will benefit from improved accessibility, expanded customer service support, and continued compliance with TCEQ water quality standards.
Harris County WCID 89
Water Operator Transition Notice
No Interruption in Service
New Operator Begins October 3, 2025
Board of Directors of Harris County WCID 89 has engaged Municipal Operations & Consulting (MOC) as the District’s new operator, effective October 3, 2025.
MOC will provide day-to-day operations, billing, customer service, and emergency response for the District’s water and wastewater systems. Residents can expect continued safe, reliable water service with enhanced responsiveness to service requests, water quality, and other customer concerns.
Resident Contact Information
Beginning October 3, 2025
Billing & Customer Service
(M–F, 8:00 a.m.–5:30 p.m.): 281-367-5511
Emergency After-Hours
(24/7 operator on call): 281-367-5511
Email: general@municipalops.com
Customer Portal: www.municipalops.com
Through MOC, residents will have access to:
- 32 live customer service representatives, including bilingual staff, available during regular hours.
- 24/7 emergency response for water leaks and sewer backups.
- Convenient billing options, including online account setup, recurring payments, and access to water usage history.
What Residents Need to Do:
- Beginning October 3, 2025, please direct all bill payments and service requests to MOC.
- For emergencies, call 281-367-5511 at any time to be connected with an operator.
- Look for additional instructions in your upcoming water bill and a door tag delivered to your home.
We appreciate your patience and cooperation during this transition, and we look forward to providing improved service under MOC’s management.
The WCID 89 Board of Directors is committed to a smooth transition and appreciates your cooperation. With MOC as our new operator, residents will benefit from improved accessibility, expanded customer service support, and continued compliance with TCEQ water quality standards.
New Trash & Recycling Carts Coming to WCID 89 Homes
The WCID 89 Board of Directors is excited to share some big news: every household in our District will soon receive upgraded trash and recycling carts. This decision reflects our ongoing commitment to keeping our neighborhoods clean, beautiful, and easy to maintain.
Why the Change?
For years, residents have been using a mix of personal trash cans, smaller bins, and leftover containers from past providers. This patchwork system has caused issues with windblown trash, inconsistent pickup, and limited recycling capacity.
By moving to uniform, larger carts for every home, we ensure:
- Cleaner streets – Secure lids mean fewer bags flying around on pickup days.
- More capacity – Bigger carts reduce overflow and improve collection efficiency.
- Consistent service – Every household will have the same Best Trash carts, simplifying weekly collection.
🗑️ Trash Cart Upgrade
- Each home will receive a new 95-gallon trash cart (black with a red lid).
- Place the cart curbside with the handle facing the street, away from mailboxes and parked cars.
- Trash collection days remain Tuesday and Friday. Please have carts out by 7:00 AM.
- If you want your old trash can removed, label it “BASURA” and set it out on your service day. Best Trash will haul it away.
♻️ Recycling Cart Upgrade
- Each home will receive a new 48-gallon recycling cart (green).
- Recycling will continue to be collected every Friday by 7:00 AM.
- Use this cart for cardboard, paper, plastics #1–#5 & #7, aluminum, tin cans, and glass bottles/jars.
- The new cart is for recyclables only — it will not be emptied as trash.
- If you currently use a small recycling bin, please place it curbside on Friday, August 29 for removal. If you miss this date, set it out again on Friday, September 5.
Delivery Schedule
- Carts will be delivered August 27–30.
- Crews plan to deliver approximately 1,200–1,500 carts each day until the rollout is complete.
- Please be patient as the process works through the community.
What This Means for WCID 89
These new carts are more than just containers — they’re a step toward:
- Reducing litter across our subdivisions
- Improving the curbside appearance of our neighborhoods
- Making recycling easier and more effective
The WCID 89 Board is proud to make this upgrade possible, and we’re confident residents will see the benefits right away.
Questions or Assistance
If you have questions about delivery, service, or recycling guidelines, please contact Best Trash:
- Website: www.best-trash.com (chat feature available)
- Email: customerservice@besttrashtexas.com
- Phone: (281) 313-2378
To ensure you never miss updates, sign up for WCID 89’s IRIS alert system at wcid89.net.
Together, we can keep WCID 89 cleaner, greener, and stronger.
Welcome to Harris County Water Control and Improvement District No. 89
Through Harris County Water Control and Improvement District No. 89’s website you can easily find links to the following services.
Latest News
You’re Invited to AquaFest 2026 – A Community Celebration of Music, Crawfish & Family Fun!
Español WCID 89 presents AquaFest 2026 A Community [...]
New Trash & Recycling Carts Coming to WCID 89 Homes
The WCID 89 Board [...]