Update #3 Water Quality Issues

In order to address the water quality issues, in addition to beginning a unidirectional flushing program on July 26, 2021, further actions have been taken by our Operator, SI Environmental:

  1. Water plant #2 has been taken out of service for cleaning. The water is being drained and a chlorine burn is being performed as a way of refreshing the water once it’s refilled.
  2. The interconnect with the City of Houston has been temporarily shut off. The District is now using 100% well water and is converting the disinfectant used to treat the water from chloramines to free chlorine. This is to remove build up of biofilm in the system, tanks and pipes that is due to the chloramines in the surface water the District is required to take from the City of Houston. The well water, treated with free chlorine will smell and taste different but should not be noxious or unpleasant. The entire District is being flushed to push the water treated with chloramines out faster.

The effects of these actions should be noticeable in one or two days. Even if you have previously flushed your faucets, interior and exterior, please do so again to clear out any lingering odors you may have experienced.

You no longer have to report your address to the Board of Directors unless there’s not a noticeable difference in any bad odors or taste within this week. Also, please continue to call in to SI Environmental to report any issues with the water.

Thank you for your patience as the Board of Directors seek a solution to this complex issue.